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Payment Methods

Before purchasing online, we strongly suggest that you read through our Limited Returns Policy outlined in the "Shipping and Returns" page.

Note: We can only ship designs that are shown (and in stock) on our online store. Designs available at our authorized retailers (e.g. Geleia, Rustan's, Rockwell, etc.) but not shown online cannot be shipped. To help you look for styles that aren’t available online, please e-mail: marketing@istilacompanhia.com

How to Buy
1. To purchase items from MelissaPhilippines.com, please place the items you wish to purchase into your shopping cart.
2. Once you are done, click on the "Checkout" link on the left portion of your screen.
3. Follow the on-screen instructions to complete your purchase.

Payment Methods Accepted
During the online checkout process, you will be prompted to select one of the following forms of payment:

1. BDO Bank Deposit

2. Credit Card (via PayPal) --- More Information Below

3. Gift Certificates

Status Messages
Once you have placed an order, you may receive a series of status messages:
1. Awaiting Payment - We have received your order details and are awaiting payment via Bank Deposit
2. Payment Received - We have received your payment (usually updated within 24 hours)
3. Order Shipped - Your order has been shipped and will arrive in 1 - 3 days.

Payments via Bank Deposit
After placing your order online, you will receive an e-mail with the details of your order and the total amount due. Please deposit your payment within 3 business days to any BDO branch (or via BDO online banking) using the bank account details contained in your confirmation email.

Once you have paid, please send us an e-mail at payments@melissaphilippines.com to confirm payment. Please include a picture or screenshot of your deposit slip or online payment.

Your order will be shipped within 1 - 3 business days upon receipt of payment.

Payments via Credit Card (using PayPal)
We accept credit card payments (Visa/Mastercard) through PayPal. Simply select PayPal as your preferred payment method when checking out. A PayPal account is not required.

If you do not have a PayPal account, upon reaching the PayPal payment page, simply click on the link that says "Pay with Debit or Credit Card" as indicated in the picture below, and follow the instructions:

On older browsers, you may be re-directed to the old version of the PayPal website. In that case, simply click on the link that says "Don't have a PayPal account?" as indicated in the picture below, and follow the instructions: